Refund and Returns Policy

Return Policy

Quality issues：If you find that the bag have quality issues after receiving them, please take a picture and send the picture to our customer service. We will evaluate and make corresponding compensation.

Transport issues

If the shoes are damaged during transportation, please take a picture and send the picture to our customer service, we will evaluate and make corresponding compensation.

Customs issues

If your packages taken by customs , we will resend a new bag for u .(Note: we will only resend package once)

requirement

We do not accept the return of any items used, damaged, engraved or altered by a third party.

Order refund

If you have placed an order and want to cancel it, Please contact our customer service as soon as possible.

However, if your order has been placed, and it’s too late to cancel it.

I’m sorry and thank you for understanding.