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Quality issues
If you find that the bag/shoes have quality issues after receiving them, please take a picture and send the picture to our customer service. We will evaluate and make corresponding compensation.
Transport issues
If the bag/shoes are damaged during transportation, please take a picture and send the picture to our customer service, we will evaluate and make corresponding compensation.
Customs issues
If your packages taken by customs , we will resend a new shoes/bag for u .(Note: we will only resend package once)
We do not accept the return of any items used, damaged, engraved or altered by a third party.
If you have placed an order and want to cancel it, Please contact our customer service as soon as possible.
However, if your order has been placed, and it’s too late to cancel it.
I’m sorry and thank you for understanding.